Global Elections

Posted by admin on December 30th, 2010
Global Elections
Over the past month I have hosted a series of meetings to discuss the topic of global elections. The purpose of these discussions was to help expand our understanding of the topic. I also truly believe that someone will begin to produce global elections, in a meaningful way, sometime very soon.
To begin with, I’m not a fan of any form of one-world government, nor do I think it’s even a remote possibility. Instead, there are many other issues that can be decided through some form of global referendum, so we started with this series of questions.
When will we see the first global election with over 500 million people voting from over 50 different countries? Will they be voting for a person, or voting on an issue? If it’s a person, what position will that person be running for? And, if it’s an issue, what issue will be so compelling that everyone wants to vote on it?
Perhaps more importantly, what organization will have the capability to mastermind such an election, and what will they get out of it?
History of Global Elections
The idea of global elections is not new. In fact, people have dabbled with the concept for centuries. However, the Internet has opened up an entirely new toolbox of possibilities.
Indeed, some organizations are already hitting the numbers I had originally posed as a benchmark for global elections. Here are three significant examples:
1.) Eurovision Song Competition
Started in 1956, the Eurovision Song Competition is the longest running example of a global election process, with 51 different countries having participated at least once over the past 54 years.
The contest is also one of the longest-running television programs in the world, with audience viewership as high as 600 million internationally.
The rules for this competition have become quite elaborate with each person allowed to vote multiple with a point system that ranges in value from 1 to 12. One interesting caveat is that voters cannot vote for songs from their own country.
2.) American Idol
American Idol is a reality television competition to find new solo singing talent. Debuting on June 11, 2002, as American Idol: The Search for a Superstar on the Fox network, the show has since become one of the most popular in the history of American television. It is currently the most-watched TV series in the Nielsen ratings.
From the semifinal onwards, the fate of the contestants is decided by public vote. During the contestant’s performance as well as the recap at the end, a toll-free telephone number for each contestant is displayed on the screen. For a two-hour period after the episode ends (up to four hours for the finale) in each US time zone, viewers may dial or text their preferred contestant’s telephone number, and each call or text is registered as a vote for that contestant. Viewers are allowed to vote as many times as they can within the voting window, however, the show discards the votes coming from power dialers.
Over 110 million votes were cast in the first season, and by Season 8 the total has increased to 624 million. Voting via text messaging was made available in the second season when AT&T joined as a sponsor of the show, and 7.5 million text messages were sent to American Idol that season. Over time, the number of texts has rapidly increased, reaching a peak of 178 million texts in Season 8. The votes are counted and verified by Telescope Inc.
3.) New Seven Wonders of the World
New Seven Wonders of the World was a project that attempted to update the Seven Wonders of the Ancient World concept with a modern list of wonders. A popularity poll was led by Canadian-Swiss Bernard Weber and organized by the Swiss-based, government-controlled New7Wonders Foundation, with winners announced on July 7, 2007 in Lisbon.
The New7Wonders Foundation claimed that more than 100 million votes were cast through the Internet or by telephone. Nothing prevented multiple votes, so the poll was considered “decidedly unscientific”.
According to John Zogby, CEO of the New York-based polling organization Zogby International, New7Wonders Foundation drove “the largest poll on record” even though the numbers in the Eurovision Song Competition and American Idol were higher.
The program drew a wide range of official reaction. Some countries touted their finalist and tried to get more votes cast for it, while others downplayed or criticized the contest. After supporting the New7Wonders Foundation at the beginning of the campaign, by providing advice on nominee selection, the UN’s Educational, Scientific, and Cultural Organization (UNESCO) distanced itself from the undertaking in 2007.
In 2007 the foundation plans to launch a similar contest, called New7Wonders of Nature, in mid-2011.
The Missing Pieces
The trickiest part to hosting global elections will be the voting process and making sure the technology is hacker-proof. Several companies have tried, but devious people are willing to go to great lengths to find holes in the systems. Each of the three previous examples dealt with this issue differently.
In addition to technological problems are issues of authority, accountability, and enforceability. As an example, if world-wide referendums were used to decide on an official global currency or official global language, who will enforce the results? What penalty will there be for non-compliance?
Credibility will be a deciding factor when it comes to attracting voters. Is the election being hosted by a credible organization, and will the results really matter. As an example, a referendum on an official earth language will have far less credibility if it is sponsored by the BBC or China Daily than if it is officially sanctioned by the United Nations.
Perhaps the biggest missing piece will be the rules that apply to the voting process. Who gets to vote? Will it be a majority-wins process with multiple rounds of voting, or will the greatest number that prevails? How much time will people have to cast their vote? Who will verify the results? What checks-and-balances will be in place to assure the process hasn’t been manipulated or tampered with? Will there be a cost for voting, such as $1 per vote? And will the results be tabulated using the English or Metric system? (Sorry, but I just have to poke fun of this long-standing dispute over measurement standards.)
None of the “missing pieces” I’ve listed above are insurmountable. Someone will figure them out. It’s just a matter of time before we start seeing lots of activity in this space.
Possible Global Election Issues
One central purpose of a global election will be to serve as a marketing tool, to expand awareness of certain events and to give the public the feeling of ownership when it comes to a specific selection process. As an example, each of the following could be handled with an initial slate to choose from, with people around the world making the final selection.
Location of the Olympics
Location of the World Cup
Time Magazine “Person of the Year”
Selection of the Nobel Peace Prize Winner
Over the coming years we will see a number of variations to the global election theme and you will be asked to weigh-in on a variety of major global topics.
Should plastic bags and bottles be banned worldwide?
Should research be banned on creating new forms of life, human cloning, or genetically modified organisms?
Should there be a global standard for human rights, issues of right and wrong, or other life-related matters.
Who owns the Moon or Mars? Who has the right to mine asteroids or mineral deposits found deep within the center of the earth?
Again, many of the proposed elections will come across as a nuisance, background noise with very little credibility. But all will be contributing to a larger movement involving global democratic processes.
Organizations Most Likely to Host the World’s First Global Election
When thinking through the list of organizations that may benefit from hosting a global election, it’s important to understand which ones wouldn’t.
Existing countries have an obvious election bias, and the United Nations, beyond the internal complexities of getting an issue like this passed, would have too many members who feel threatened by the results.
Here is an initial list of organizations that come to mind:
TED – Founded in 1984, TED (Technology Entertainment and Design) is a global set of conferences produced by the American private non-profit Sapling Foundation, formed to disseminate what they refer to as “ideas worth spreading.” TED videos have emerged as the “gold standard” for intellectual discussion, with thousands of the world’s best thinkers unveiling their ideas for anyone to see. Their recent expansion into TEDx events produced in over 60 different countries around the world annually is giving them an unusual platform to work from, with local organizers already in place in each of these countries. As an example, hosting a global election for the “cause of the year” would be a natural extension of their current business operation.
Google – As the largest company on the Internet, Google is also the most influential. They are also the most likely organization to create the infrastructure necessary to host global elections.
Facebook – Voting through a Facebook process will be vastly different than through any other electoral system. It will be a people-encouraging-people process involving person-to-person influence. I would rank Facebook as the second most likely organization to create the infrastructure necessary to manage global elections.
ICANN – While the Internet Corporation for Assigned Names and Numbers (ICANN) is already in the position of being a global authority, and they are already hosting “global elections” for board seats, they are not a likely candidate to expand much beyond what they are doing today. The U.S. still controls the Internet backbone and, for the most part, ICANN is on a fairly short leash when it comes to trying something new.
Fox Television – With American Idol already producing huge revenue streams, the people who have access to the inner workings of this existing system are well positioned to experiment with something new.
A Virtual Country – Sovereignty is a difficult thing to define. Virtual counties are currently operating below the radar. Their self-claimed authority extends across geographical boundaries and virtual “citizens” can easily sign up without compromising their current affiliations or allegiances. A global election may give them the notoriety they want to attract more people, influence, and credibility on the world stage.
A Micronation State – A micronation differs from a virtual country in that it has a land mass it calls home. As I mentioned in earlier writings, micronations will be used as experimental nation-states, and one may be developed for the express purpose of hosting global elections.
Final Thoughts
Global elections pose a substantial threat to our current balance of powers. While some people will dismiss them as unrealistic, others will view them as an undermining force. They may be both.
One approach will be to attach global elections to non-threatening referendums about significant, but non-lethal issues such as the Eurovision Song Competition, American Idol, and New7Wonders Foundation. Beauty contest elections like this may include favorite movies, books, actors, actresses, songs, or cause-of-the-year. They pose no real threat to any existing power structures.
Once the number of participants involved reaches a critical mass, a second phase of elections can be structured to deal with more pithy issues.
Global elections are about to enter a whole new era. They open the doors to fame, fortune, power, and influence in ways that no other process ever has.
A sporting event that wraps itself in a global election process can quickly rise in stature to rival the Olympics or the World Cup. A television network with a significant push into the online world has the potential to greatly extend their influence into global markets. Social networks that add meaning and privilege to their existing platforms can make huge inroads into areas where they were ignored in the past.
But I’m only scratching the surface.
Global elections are coming, and they will happen in a big way. Hold onto your hats, it’s going to be a bumpy ride.
By Thomas Frey

Global Election 784

Over the past month I have hosted a series of meetings to discuss the topic of global elections. The purpose of these discussions was to help expand our understanding of the topic. I also truly believe that someone will begin to produce global elections, in a meaningful way, sometime very soon.

To begin with, I’m not a fan of any form of one-world government, nor do I think it’s even a remote possibility. Instead, there are many other issues that can be decided through some form of global referendum, so we started with this series of questions.

When will we see the first global election with over 500 million people voting from over 50 different countries? Will they be voting for a person, or voting on an issue? If it’s a person, what position will that person be running for? And, if it’s an issue, what issue will be so compelling that everyone wants to vote on it?

Perhaps more importantly, what organization will have the capability to mastermind such an election, and what will they get out of it?

Read the rest of this entry »

Introducing the Slashcasters

Posted by admin on December 15th, 2010

slashcaster 674

Slashcasters, a new breed of pitchmen for the digital age of retail

I was recently asked to do the keynote talk at a retailer conference in Orlando, Florida speaking on the topic of what the future of retail may hold. At one point in the conversation, the caller made the comment that one of the biggest problems in retail is that consumers are evolving faster than retailers can adapt.

In a digital world where shoppers have a very easy time of bouncing around websites to find the products that match their interests, and at a bargain price, traditional retailers have been left at a significant disadvantage. Add to this free shipping, no sales tax, and a far more efficient system for matching buyers and sellers and it is suddenly not hard to understand why retailers in the physical world are going out of business.

However, one piece that traditional retailers haven’t taken full advantage of is their ability to add an experience to the sales process. For this reason I’ve conceptualized a new tool that will allow retailers to recapture some of their lost market appeal. This tool involves a new breed of pitchmen well-suited for the digital age of retail. Using a new term I’ve coined, I refer to these people as the Slashcasters.

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Where the Books Used to Be

Posted by admin on December 10th, 2010
Where the Books Used to Be
Last weekend I spent a couple days in the very impressive city of Carmel, Indiana, just north of Indianapolis. My hosts for this trip were Wendy Phillips, Director of the Carmel Clay Public Library, and her husband Greg, a Senior Business Analyst at FFA.
The two were very gracious hosts as they took me on an insider tour of the soon-to-be-completed Paladium Concert Hall, as well as their own state-of-the-art library, with a couple stops at some terrific local restaurants along the way.
As the Library Director, Wendy was well aware of the looming forces of change bearing down on libraries and much of our discussion focused on their future.
After my presentation where I described a far less book-centric future for libraries, Greg made the comment that it still wasn’t clear what would fill the space currently being dedicated to books. And so it is with that question that I will open this topic – looking back from the future and describing “where the books used to be.”
During the coming years, libraries will be faced with a number of options for replacing their current inventory of books with electronic book readers. As some of the early adopter libraries begin to understand the economics and freedoms/restrictions associated with the devices, they will begin to move forward, replacing thousands of volumes on the rack with what will seem like a relatively few e-readers occupying comparatively little space.
In case there is anyone who thinks certain types of books are not reproducible in an electronic form, the tech community will invariably take that on as a challenge to prove them wrong. Over time book readers will develop around a variety of sizes and shapes to meet virtually any demand.
Strategic Planning Formed around Experimentation
With book racks leaving and space opening up, the question libraries will be asking is how best to align their services with the needs of their own constituency.
Rest assured, there will be no simple answer for this.
The notion of filling newly opened library real estate with non-book offerings is relatively new and the existing library services industry is currently only scratching the surface of possibilities.
Libraries will remain at the critical intersection of people and information, but little else will resemble what we have grown up thinking what a library is.
Much of the space will develop around kiosks, studios, theaters, and workstations. Activities will form around the consumption, participation, and production of information. Staff time will shift from sorting and organizing books to coaching and assisting visitors. Library management will shift from managing content to monitoring activity metrics.
In most cases, libraries will dip their tow into this water with a pilot project, followed by a second and a third. Each new project will serve as an experiment to gauge user reaction and perceived value. Over time, libraries will become very good at formulating project plans and staging experiments.
Long term strategic planning will, for the most part, disappear. Taking its place will be a system for experimentation that will dictate the direction of the organization through well designed systems for measuring user data.
Below are a few of the possibilities. These are intended to help spark your imagination and build inspiration for a better tomorrow.
Book Browsers
The first issue libraries will confront is somehow replacing the discovery process that happens when people stroll past shelves of books as they spontaneously come across a completely off-topic title that somehow catches their attention.
Looking for books on an Amazon or Barnes & Noble website is simply not the same as seeing a physical object on the shelf. Physical objects convey size and dimension. They present a style and imagery that somehow corresponds with the content of the book. The newness or shabbiness of a cover gives you visual clues about the age and popularity of a book.
The likely replacement for a stroll through the racks will be the Book Browser, a kiosk with a large screen that will serve as the next iteration of card catalog technology. It will present users with imagery and text designed to capture attention and give them some sense of the content. Each book will be “discoverable” through a variety of search mechanisms that matches personal interests with literary options.
Since the current selection of library books will be replaced with millions of new possibilities, the search process will need to be far more exacting than what exists today.
People to People Information
For young people today, word-of-mouth is the number one preferred way to receive news and information. For this reason we will see the emergence of people-to-people expert systems that allow those with questions to be matched up with researchers who can provide them with answers.
In much the same way libraries subscribe to numerous databases, they will subscribe to experts-on-demand services that are staffed with 24/7 professionals from around the world.
Some will be as elaborate as stand-alone kiosks with browseable experts and person-to-person Skype videoconferencing. Others will be as simple as an online text messaging service to a random pool of skilled researchers through the library website.
Search Command Center
People who come to libraries are searching for information. Sometimes it’s an exploratory mission with only vague notions about what they are looking for, at other times they have laser-like precision in their search for specific data points. But invariably they will need help, and the Search Command Center is a central feature for a visitor’s first-contact.
Staffed with competent search experts, people will be guided through reference options, subscription databases, or a variety of other ways to uncover the answer to their specific information needs.
Real-Time Information Wall
A well-crafted information wall will serve as both artwork and information-at-glance. Constructed around streaming video technology, an information wall will host a constant stream of real-time information including such things as local and national news headlines, sport scores, population statistics, New York Times best-seller lists, top-ten music lists, national debt figures, weather maps, live webcams, local Twitter feeds, Google zeitgeist stats, and much more.
Kiosks, Studios, Theaters, and Workstations
The options that a library will have for reinventing itself will only be limited by its own creativity. Single purpose workstations will attract single purpose activities while multi-purpose stations will elicit a wide variety of uses. Here are a few possibilities:
Audio studios for both audio capture and audio editing.
Video studios for both video capture and video editing.
Virtual world studios for a full-immersion experience as people participate and learn about life in their favorite virtual setting.
Gamer stations to add elements of entertainment along with practical applications of game-theory learning.
Mini-theaters for group and team video experiences.
Mini-planetariums for searching the cosmos.
Digital tables for displaying information that maps out better in a horizontal format.
Spherical displays to present such things as real-time worldwide weather data, global population migrations, travel itineraries, and satellite orbits.
Temporary Office Space
With much of our future forming around an increasingly mobile workforce with freelancing individuals engaging in project-based work, there will be a growing need for temporary workspace and short-term meeting rooms.
An emerging new trend is towards coworking spaces, which serve as social work environments for independent workers. Coworking spaces offer enough privacy so productive work can be accomplished, but also social spaces that allow sidebar conversations to spring to life.
Cyber Café
Well-run cyber cafes form around their own user communities. Many visitors will be largely focused on finding an open terminal and getting onto the Internet while other will bring their own equipment and be more attracted to the “vibe” or “scene” happening around them.
Inside a library, an effective cyber café will strike for the perfect balance between privacy and inclusion, efficiency and randomness, artsy and casual, and purpose and spontaneity.
Coffee and food service can be operated by the library or a contract food vendor.
Daycare Facility
Libraries tend to have a unique symbiotic relationship with daycare centers. Because of the strict rules governing daycare operations, pay-for-service daycares are probably best run by a contract service provider. By leveraging library resources and aligning themselves with the needs of the community, a daycare provider can offer a win-win service to fit the needs of many library users.
Finding the Right Formula
In the end, every community will need to be engaged to rethink their library on an ongoing basis.
Libraries are all about providing relevant services to their most relevant user groups, and that is a formula that can only come from within.
By Futurist Thomas Frey

Bookless Libraries 727

Last weekend I spent a couple days in the very impressive city of Carmel, Indiana, just north of Indianapolis. My hosts for this trip were Wendy Phillips, Director of the Carmel Clay Public Library, and her husband Greg, a Senior Business Analyst at FFA.

The two were very gracious hosts as they took me on an insider tour of the soon-to-be-completed Paladium Concert Hall, as well as their own state-of-the-art library, with a couple stops at some terrific local restaurants along the way.

As the Library Director, Wendy was well aware of the looming forces of change bearing down on libraries and much of our discussion focused on their future.

After my presentation where I described a far less book-centric future for libraries, Greg made the comment that it still wasn’t clear what would fill the space currently being dedicated to books. And so it is with that question that I will open this topic – looking back from the future and describing “where the books used to be.”

Read the rest of this entry »

The Headless Organization

Posted by admin on December 2nd, 2010

The Headless Organization

“The closest thing to a law of nature in business is that form has an affinity for expense,
while substance has an affinity for income”
– Dee Hock, former CEO of Visa

Disintermediation is a term that sprung to life in the mid-1990s during the formative years of the Internet. Enterprising people learned very quickly that this new communication system could disintermediate, or bypass, many different layers of the business food chain and eliminate entire categories of decision makers both inside and outside of corporations.

During the past decade, millions of jobs have been eliminated by circumventing the gatekeepers. As we experiment with new ways of creating organizational structure, perhaps the next step will be to totally eliminate the “head.”

So what if an organization could be developed around an operational framework with nobody at the top? What if the flow of income and ideas moved in rhythm with an organic structure much like the cells of a self-organizing plant where the leaves, stem, and root work in concert with each other to perform a given function? What if we could create a truly headless organization?

Here are some thoughts and scenarios on how this type of organization might evolve.

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