Typical house-bot shopping on a budget
The year is 2027 and Winston, a newly born house-bot charged with doing a number of domestic chores including cleaning, meal prep, laundry, and building maintenance, has been programmed to not only perform the work, but also restock supplies once they reach a certain level.
Owners have wide latitude in the amount of autonomy they can grant their bots when it comes to decision-making, and spending authority is always the one given most attention. Much like a young child making decisions on their own for the first time, owners are typically reticent to grant too much authority until all of the systems are proven to be reliable.
The recent news story about a similar bot in Portugal, that glitched-out in an endless loop and ordered over $20,000 in cleaning supplies in less than a minute, was still fresh in everybody’s mind.
Yes, safeguards were quickly put into place to prevent anything like the Portugal incident from ever happening again, but the hangover effect of bad news has a way of lingering for a while in the background.
Typically, after the first 200-300 text messages from a bot, seeking spending approval on everything from $3.45 toothpaste to $12.93 laundry detergent, the owners typically relinquish their item-by-item purchase scrutiny in favor of the peace of mind that comes from being less bothered.
But on this occasion, the store that the bot normally buys from has discontinued the brand of pasta it was requesting. When this happens, after searching for other likely suppliers that happen to be too far away, the bot sends over a list of possible replacement options, along with product ads and marketing descriptions.
Since most domestic products like this come with a list of personal preference attributes like smell, taste, and texture, it’s not possible for a bot to make a personal preference decision based on what the owner truly likes. Ideally samples are sent for owners to conduct a personal experience test, but pasta is not an item easily sampled. So this one required an additional text message.
As a way of safeguarding decisions like these, most owners have chosen to open separate bank accounts for each of their bots as an additional measure to limit potential losses. Winston, the house-bot has his own account, just like Trimly, the yard bot, and Sped, the deliver drone.
Here’s why most homeowners will opt for this approach in the future and why today’s banks are ill-prepared for this kind of activity.